Privacy Policy – Arcadia Archive

1. Introduction

At Arcadia Archive, we prioritize the protection of your personal information and are committed to maintaining your privacy while you interact with our video games, services, and platforms. This Privacy Policy outlines the types of data we collect, how we use it, with whom we share it, and the measures we take to safeguard your information. By using our games or services, you agree to the practices described in this policy.

2. Information We Collect

To provide you with a high-quality gaming experience, we collect several types of information:

  • Account Information: Name, email address, username, password, and profile details provided during registration.
  • Payment Information: Billing address, payment method, and transaction data, securely processed by authorized providers.
  • Gameplay Data: Achievements, progress, scores, rankings, in-game interactions, and other statistics for personalized gameplay.
  • Technical and Device Data: IP address, device type, operating system, hardware specs, and software versions for optimal performance.
  • Communication Data: Messages to support, feedback forms, surveys, and multiplayer correspondence.
  • Location Data: Approximate location for region-specific content, language settings, and matchmaking.

3. How We Use Your Information

  • Operating, maintaining, and improving video games and related services.
  • Personalizing gameplay and recommending content or features.
  • Processing transactions and granting access to purchased content.
  • Providing customer support and responding to inquiries or complaints.
  • Monitoring gameplay to detect cheating, fraud, or violations of terms.
  • Sending updates, promotional offers, or information about new releases and events.
  • Analyzing usage to improve design, performance, and functionality.
  • Complying with legal obligations and enforcing rights.

4. Sharing Your Information

We do not sell personal information. Data may be shared in limited circumstances:

  • Service Providers: Payment processing, hosting, analytics, and technical support.
  • Multiplayer and Social Features: Username, avatar, scores, or achievements visible to other players.
  • Events and Competitions: Name, ranking, or performance displayed for tournaments or contests.
  • Legal Requirements: Compliance with laws, court orders, or regulatory requests.
  • Business Transfers: Mergers, acquisitions, or sale of assets with appropriate privacy safeguards.

5. Data Retention

Personal information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data no longer needed is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our websites, launchers, and online platforms may use cookies and similar technologies to improve functionality, remember preferences, and analyze usage. You can manage or disable cookies in your browser or device settings, though some features may not function properly without them.

7. Security Measures

We employ physical, technical, and administrative safeguards to protect personal information. While we strive to protect your data, no system is completely secure, and absolute security cannot be guaranteed.

8. Children’s Privacy

Our games are generally intended for players above the minimum legal age in your jurisdiction. We do not knowingly collect data from children without parental consent. If your child provided personal data without permission, please contact us for removal.

9. Your Rights

  • Access the information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to certain data processing activities, including marketing communications.
  • Withdraw consent where applicable.

Verification of identity may be required to exercise these rights.

10. International Data Transfers

Your personal data may be transferred and stored in other countries. We ensure compliance with applicable data protection laws and maintain privacy standards.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices, technology, services, or legal requirements. Updates take effect when posted. Continued use constitutes acceptance.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Arcadia Archive
34 Alfred Street, Onehunga, Auckland 1061, New Zealand
Email: [email protected]
Phone: +64211596742